CONNECTIONS 2008 Convention and Trade Show Agenda
Returning to the Las Vegas Hilton, Las Vegas, Nevada

• Tuesday, September 23, 2008
• Wednesday, September 24, 2008
• Thursday, September 25, 2008
• Friday, September 26, 2008
• CONNECTIONS Cleaning College

Tuesday, September 23rd (lunch provided)
9:00 am - 4:30 pm
Please note: You must register for the S520 workshop separately on the registration form.
 IICRC Full Day Workshop - ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. Be the first to hear and learn from the Committee Members and Authors, about the new updated standards for the Mold Remediation Industry. The entire Reference Guide materials will be presented. (AMRT Continuing Education Credits - 1 IICRC Credit)

Wednesday, September 24th (Day 1)
7:00 am - 8:00 pm
 Attendee Registration
Gold Sponsors Educational Events:
Events go from 9:00 am - 12:00 pm - Break for lunch (included) - Resume from 1:15 - 4:15 pm. PLEASE NOTE: Gold sponsor programs may be product specific. The presenters of these programs will use their product names and make their products available for the audience.
A. Maximizing Your Investment in Directed Heat Drying™, TES and E-TES Owners and Pre-Qualified Prospective Buyers (Note early start time - 7:30 am - 12:00 pm). Please join us for this invitation only seminar specifically focused for water damage industry professionals who have invested or are seriously considering investing in directed heat drying™ systems. This seminar event will be four “jam-packed” hours of technical and marketing presentations from Industry Experts along with the TES specialist team. This is a chance to learn specialty-difficult drying applications, new and successful marketing programs, metering and documentation tools and trends in the insurance industry. Speakers include Dave Hanks and Jeremy Reets.
Invitation Only – Pre-Registration Required. To attend you must call 1-800-948-1754 and speak to Taylor Laub or Doug Taylor.
B. Specialty Stain Removal (9:00 am - 12:00 pm) - Sherman Guffy, Prochem, Specialty Stain Removal from tough stains like Mustard, Curry, Furniture Stains, Medicines, Red Wine and Colored beverages. Attend this Hands-on demonstrations of the latest techniques and chemicals that your company should have in your arsenal. Learn how to increase profits and keep customers by solving all of their specialty stain problems.
C. “The Color of Money, The Power of Going Green” (9:00 am - 12:00 pm) - Noel Frank and Frank Kinmonth, Chemspec, the leader in innovative technologies for over 40 years to the Professional Carpet Cleaner discusses the business advantages of looking toward the future. Build your client base through this profitable presentation. It pays to go “Green!”
D. Get the Real Picture with Infrared Technology: Real Stories, Real Applications, Real Success (9:00 am - 12:00 pm) - Tom O'Toole, FLIR Systems. Are you looking for a reliable and cost-effective solution that will help to give you a competitive advantage in your building restoration business? Infrared technology can help you to detect more problems and boost your business. This interactive session features a panel of FLIR customers who are currently using infrared technology for fire and flood investigations, chronic leaks, moisture issues, building efficiency,and much more. Also, included will be a discussion of the latest advances in infrared camera technology.
E. Extreme Soils and Stains - Bringing green to extreme soil and stains opens new markets for professional cleaners (9:00 am - 12:00 pm) - Don Snider, CTI. Don will teach the most recent advances in extreme soil and stain removal which will include new green chemistry and how it opens the door to new markets for professional cleaners. Our emphasis on green includes putting green in your pocket!"
12:00 - 1:15 pm
 Lunch - Ticket Required
F. Discover the latest and greatest marketing strategies in the carpet cleaning industry (1:15 - 4:15 pm) - Howard Partridge, Phenomenal Products, reveals the most profitable marketing systems in the industry today. Free marketing package just for attending!
G. How Dry is Dry - Itel (1:15 - 4:15 pm) - Daniel Bernazzani, ITEL and Jim Dawes, VP of Claims for Farmers Insurance. Setting dry standards and goals for water losses is critical in today's water mitigation industry. Learn how to get paid faster with proper documentation and prevent involvement in costly negotiations or law suits for a job done well but poorly documented.
H. How to Simplify Your Marketing (1:15 - 4:15 pm) - Dave Howard and Bill Yeadon, JonDon. Everyone knows the way to keep your customers is by keeping your name in front of them. If this is common knowledge, why is it so uncommon for companies to do this on a regular basis? In an era of mass mailings that are unceremoniously dumped in the trash how can you stand out? You will leave this seminar with an easy, inexpensive, and unique way to accomplish customer retention.
I. ICS Connections to the Cleaning and Restoration Industry - Hosted by Evan Kessler
1:15 - 2:15 pm In-place Drying and Bacterial Amplification - Jim Holland
2:20 - 3:05 pm Opportunities in Hard Floors - Stan Hulin
3:15 - 4:15 pm Getting the Job: Carpet Cleaning Pre-Inspections That Sell! Steve Toburen
J. How to Compete on Large Commercial Jobs without a Large Inventory of Equipment (1:15 - 4:15 pm) - Ken Rothmel, Sun Belt Rentals. How can you lower your cost when tackling large commercial losses. Sunbelt Rentals currently has $2.3 Billion in their rental equipment fleet that can be available 24/7/365. He will show why sometimes it makes better financial sense to rent equipment for a large loss then to purchase the equipment. Ken will also explain Sunbelt Rentals capabilities in the Remediation Industry.
4:25 - 8:00 pm
CONNECTIONS Trade Show Opens - Food & Drink Come get the first look at the LARGEST Trade Show in our industry. Enjoy some food and drink, and roam through the hundreds of booths (indoor and outdoor) showing you the latest and greatest our industry has to offer! Be sure to look for the Great Deals throughout the Show Floor!
7:45 -10:00 pm
Prochem Party and Reception - Come on over and join the team for a night of free food and drink, and a great opportunity to network with your fellow cleaners or restorers.

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Thursday, September 25th (Day 2)
7:00 am - 6:00 pm
 Registration for CONNECTIONS Convention Attendees
7:00 - 8:30 am Buffet Breakfast - Ticket Required
8:40 - 9:00 am Opening Session Welcome and Announcements/Presentation about CONNECTIONS - Master of Ceremony and Connections Events President, Craig Kersemeier

9:00 - 10:50 am

 Major Keynote Address
Secrets of the Millionaire Mind: Mastering the Inner Game of Wealth - T. Harv Eker, President of Peak Potentials Training, one of the largest and fastest-growing seminar companies in the world, helping people move closer to their goal of true financial freedom. “Rich people play the money game to WIN, Poor people play the money game to not lose!” It's true. “The rich do get richer”. Rich people seem to actually attract wealth MORE EASILY and there's a reason. Why do the rich ALWAYS seem to get ahead when you might be struggling just to get by, be comfortable or reach the next level? The answer lies in your"Money Blueprint" - your hardwired programming around money that is unconsciously causing your financial results. If you want more out of life ... more wealth, more happiness, more fun ... the answer is simple; you NEED to change your Money Blueprint, and change it quick! If you think like rich people think and do what rich people do, chances are you'll get rich too!
10:50 am Meet T. Harv Eker (back of the room)
11:00 am - 2:00 pm Trade Show Opens
11:45 - 1:15 pm Lunch in Trade show Hall - Ticket Required
2:00 - 3:30 pm Major Keynote Address:
“How to Grow Your Business & Increase Your Profits in Today's Turbulent Economy” - Keith Cunningham, The Keys to the Vault, will share detailed strategies you can implement even in today's volatile economy to ensure your revenues soar, while maintaining close control over expenses. Whether you are an entrepreneur planning to “keep it small and keep it all” or an executive leading a corporation, you will learn valuable business building strategies from Keith Cunningham that you can implement NOW!! The ultimate result ... huge increases in profits that remain in your pocket.
3:30 - 3:45 pm Break - Meet Keith Cunningham (back of the room)
3:45 - 3:51 pm Can You Afford to Continue Losing Sales to Voice Mail - Tiger Downey, Perceptionist

3:51 - 5:10 pm
Gold Sponsor
Event

 Expert Panel Discussion: Sponsored by Perceptionist
The Change in the US Economy, How to Keep Making Event Money! Bring your questions and issues to discuss directly with some of America's Best Financial Consultants.
Moderators: Keith Cunningham, T. Harv Eker, Christopher Castroviejo, and D.R. Barton, Jr., Smart TradePro
6:00 pm Jon-Don and ICS Connects with the Industry Cocktail Reception, Hosted by Nick Paolella and Evan Kessler. Come meet the staff of Jon-Don and ICS Magazine and some of the industry’s instructors, experts, exhibitors, cleaners, and restorers from all over the world. This will be a great event and an opportunity to network. Live Entertainment, Drinks and light hors d’oeuvres provided
7:00 pm CONNECTIONS Industry Awards Dinner and Entertainment
Please join your friends (old and new) and the Cleaning and Restoration Industry as we honor some of our own and have a great dinner together. Major door prize for early registration will be given away; Must be present to win. (US Products King Cobra 500 - A $3,995 value!)

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Friday, September 26th (Day 3)
7:00 am - 4:00 pm
 Registration for CONNECTIONS Convention Attendees
7:00 - 8:20 am Buffet Breakfast - Ticket Required
CONNECTIONS Remarks - Master of Ceremony (Prize drawing - must be present to win!)
8:30 - 9:45 am Five Concurrent Break Out Sessions (pick one)

• Software Marketing - Joe Kowalski, Principle Focus. How to implement your marketing program with software solutions.
• What happens when you submit water damage restoration documentation? - Craig Fillmann, Moisture Mapper. Now that you’ve collected and submitted the information regarding the loss as suggested by the S-500, how is this information being used? And by whom? Insurance carriers, network managers, and third party companies are analyzing the information based on the recommended application data as a way to evaluate the conduct of the job. Losses are being settled based on the comparison of resources to drying curves. Does your documentation reflect what you did on the job, and can it pass scrutiny?
• Temperature Controlled Drying for Occupied Commercial Structures - Chuck Boutall, Air Quality Specialists. Chuck will focus on blending portable air conditioning units with desiccant dehumidifiers and LGR Systems to thoroughly dry occupied commercial buildings quickly with little or no business interruptions.
• 7 Keys to Profitable Advertising - John Braun, Hitman Advertising, discover proven keys to creating ads that get a 22 to 1 return on investment. For instance, did you know 80% of your ad depends on your headline? Find out the truth about direct response marketing and see these proven ad techniques.
• Is Air Duct Cleaning a Good Addition to Your Business? Jim Pearson, Americlean Corporation. Air Duct Cleaning an Opportunity or? Jim will discuss with the audience the pro's and con's of adding a new division to your cleaning services.
9:45 - 10:00 am Break

10:00 - 11:45 am

 Four Concurrent Break Out Sessions (pick one)

• Remote Monitoring, Dehumidification Technologies/Strategies, S500 - Brandon Burton, Dri-Eaz/UnSmoke-microban. How does it influence your equipment and drying procedures? Gold Sponsor Event
• Complete Software Solution for Carpet Cleaners - Christine Janzen, COO, Assured Software. Assured Software will introduce their first product designed specifically for the carpet cleaning industry. Assured Complete Carpet Cleaning provides a tool to manage all of your customers, jobs, and activities from one system with an easy to use work order and scheduling system. Gold Sponsor Event
• You Deserve to Grow Your Nest Egg Money 11 Times Faster Christopher Castroviejo, and D.R. Barton, Jr., Smart TradePro. You work hard to take care of your clients' needs. Shouldn't your money work as hard as you do? Too many people are following bad advice about growing their money - or they have no strategy at all! It's time for you to take control of your financial future and grow your “nest egg” at a pace that will lead to the financial freedom you deserve. Learn the secrets of professional money managers in this fast paced workshop.
• Why Some Carpet Cleaning Businesses Fail While Others Succeed and the 7 secrets to insure that you are in the right group - Fritz Thompson, Professional Carpet Systems
11:50 am - 4:00 pm Trade Show Opens - Last chance to see all of the products, equipment and tools. Please use this opportunity to take advantage of our exhibitor’s Trade Show specials.

12:15 - 2:00 pm

Lunch - Ticket Required

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Beginning Saturday, September 27th - CONNECTIONS Cleaning College

Please note: You must register for these courses separately on the registration form.

#1 The “Mobile Hands-On” Water Damage Restoration Technical School
Three Day Class for IICRC Certification.
Dates: September 27, 28 & 29, 2008
Times: 8:00 am to 5:00 pm
Presented by Barry Costa, The Costa Group

#2 Carpet Cleaning Technician - CCT
Two Day Class for IICRC Carpet Cleaning Technician (CCT) Certification
Dates: September 27 & 28, 2008
Times: 8:00 am to 5:00 pm
Presented by Chris Taylor, IICRC Approved Instructor

#3 Wool Safe Program
One Day Class for Wool Safe Cleaning Specialist Certificate of Completion
Date: September 27, 2008
Times: 9:30 am to 3:30 pm
Presented by Ruth Travis

#4 Professional Sewage Cleanup and Remediation for Contractors and Project Supervisors
Professional Sewage Cleanup and Remediation One-day Class
Date: September 27, 2008
Times: 8:00 am to 5:00 pm
Presented by Patrick Moffett, IICRC teacher and environmental/industrial hygienist

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If you have any questions, please call CALL CONNECTIONS Events at 888-881-1001


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