The
Agenda for the CONNECTIONS Conference & Exhibition
APRIL 28, 29, 30 & MAY 1, 2010
At the Hilton Clearwater Beach Resort, in beautiful Clearwater Beach, Florida!
Wednesday, April 28th - (not part of conference schedule) |
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11:30 am |
Golf Tournament Registration - Open to Everyone! At the Belleview Biltmore Golf Course - Tee Times start at 12:00 pm - Hosted by Steve Boyette, Sunbelt USA |
| 8:30 am - 4:30 pm Separate registration. See registration form for details |
IICRC S100 Workshop - Review the New Separate registration ANSI/IICRC S100 Standard and Reference Guide for Cleaning of Textile Floorcoverings - Instructors: Doug Bradford, Richard Bodo, Larry Cooper & Dan Bernazzani |
| 12:00 - 6:30 pm | Registration Opens for Exhibitors and Attendees |
| 1:00 - 5:00 pm | Water Damage Restoration Workshop - Hear the latest advancements in water damage restoration practices and procedures including commercial drying. We'll discuss changes in the industry and applications of the ANSI/IICRC S500 Standard and updates taking place from the Consensus body to the ANSI/IICRC S500 Standard. Presenters include Jim Holland, Mickey Lee, Brandon Burton and Larry Carlson. |
| 6:30 pm | Connections Opening Reception - Sponsored by ICS Cleaning Specialist and Restoration & Remediation. Network with your fellow industry and association members in a casual setting. All attendees are invited. Cash bar and hors d'oeuvres - On the Beach |
Thursday, April 29th - Must be a paid conference registrant to attend. |
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7:00 am - 7:00 pm |
Registration Desk Open |
8:00 am - 12:00 pm |
Maximize your skills, sales and profits in 2010! Sherman Guffy, ProChem Systems. To maximize your potential in 2010 you need more than advanced technical skills, you must be able to communicate the service to your client in a powerful way and you must price your service for maximum profits. This action packed session includes all three topics: Maximize your cleaning with "Recipes for Success", Maximize your sales with proven "Sales Scripts", and Maximize your profits with "Profit Strategies." You will learn how to use the current economic climate to increase in-home sales and profits, how to reduce your labor and increase your revenue using advanced chemistry, and how to achieve cleaning results that exceeds your client's expectations using Prochem Systems. This session will also include live demonstrations of solution mixing, learn the secrets that seasoned professionals use to maximize cleaning results. Selected attendees will participate in sales role playing. Enter to win a give-away at the session! |
| 8:00 am - 12:00 pm | How to BREAK-FREE from Your Every Day Cleaning & Restoration Business and Transform It Into a Predictable, Profitable, Turn-Key Operation! Howard Partridge, Phenomenal Products. In this session, you will learn how to get your employees to do WHAT you want them to do, WHEN you want them to do it! Learn how to get yourself and your business organized, and proven marketing systems that work for any type of business! |
| 8:00 am - 12:00 pm | Advanced Commercial Maintenance Programs - Rob Hanks, Doyle Bloss, Dave Hanks, and Tom Porter, Interlink Supply with guest Speaker Larry Cooper, Textile Consultants. This four-hour seminar is designed for commercial cleaning professionals and companies who want to diversify further into the lucrative world of commercial maintenance and cleaning. It will focus on carpet cleaning, stone care and polishing, wood floor care, and drying solutions. Learn about both high performance commercial hot water extraction cleaning systems as well as the latest technology in low moisture carpet cleaning systems. Most importantly, you will leave with an understanding of how to build all of these systems into a facility planned maintenance program and how to price and bid them profitably. |
| 10:15 - 10:35 am | Break |
| 10:35 am - 12:00 pm | Morning Session Continued |
| 12:00 - 1:00 pm | Lunch - Out on beach deck - ticket required |
| 1:20 pm | Opening Session: Welcome to the Connections Conference and Exhibition - Craig Kersemeier, President of Connections Events |
| 1:25 - 2:40 pm | Major Keynote Address: Everything Counts, Gary Ryan Blair. As one of the top strategic thinkers in the world Gary is dedicated to helping his clients win big by creating focused, purpose driven lives. Gary is the President of The GoalsGuy, a highly focused training organization whose mission is to help their clients build and sustain superior performance. They accomplish this objective by helping their clients to better manage their time, enforce boundaries and priorities, and stay focused so they can achieve their goals, grow their business, and be more successful. Blair is the author of the best-selling book, Everything Counts! 52 Remarkable Ways to Inspire Excellence and Drive Results. |
| 2:45 - 4:00 pm | Keynote: Green Cleaning, How do you apply it to your Cleaning and Restoration Business, Steve Ashkin, Ashkin Group. This presentation will address the marketplace for "green", its origins, where it's headed, and how restoration and remediation companies fit into the equation. Specific details and opportunities will be discussed such as the US Green Building Council's LEED Rating System and the Appendix on Green Cleaning from IICRC's update to its S100 Standard. Steve will give you a view of the future and what it will mean to become a green and sustainable company.This presentation will help the owners of restoration and remediation businesses make an informed decision if "green" should be part of their current or future business strategies, and if so, how to make "green" more than a color symbolic of the environment, but one of improved sales and profits. |
| 4:00 - 7:00 pm | Exhibit Hall Grand Opening |
| 7:00 pm | Enjoy Your Open Night on Clearwater Beach |
Friday, April 30th - Restoration and Remediation |
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| 7:00 am - 6:30 pm | Registration Desk Open |
| 7:00 - 8:25 am | Continental Breakfast - ticket required |
| 8:30 - 9:15 am | State of the Water Damage Industry - Dan Bernazzani, Liberty Consulting. Discussions include: Lead, Asbestos and corrosive Chinese Drywall. |
9:15 - 10:45 am |
Infectious Disease, Control and Clean Up - Panel Discussion. Moderated by Mark Warner, Enviro- Solutions, Director of Training and Product Manager for Disinfectants and Sanitizers. Featuring Gene Cole, DrPH, BYU, and Dan Bernazzani. Cleaning and Restoration companies are being asked to perform clean- up services for a variety of Infectious Diseases. Our expert Panel will discuss the current issues that we face in North America and the proper protocols and procedures for cleaning and restoring the environments where the work is being preformed. |
| 9:30 am - 12:00 pm Optional Breakout |
Xactimate Part 1 - Intermediate Level. Eugene Peterson, Advise and Consult. Come learn the short cuts that help you write Xactimate estimates faster and with more accuracy. Geared to the intermediate user, this session reviews imports of underlay, sketch, one step functionality, use of the pallet & the creation and use of macro's & exports to excel & CAD programs. Learn to write a $60 to $70,000 estimate in under 10 minutes. You are encouraged to bring your Xactimate questions. |
| 10:45 am | Break |
| 11:00 - 11:30 am | Crime & Trauma Scene Biorecovery - Is the Reward Worth the Effort? Kent Berg, ABRA, National Institute of Decontamination Specialist, and BIOSTAR. An in-depth look at the risks and commitment necessary to provide top-quality biorecovery services in a limited, niche market. Kent founded the American BioRecovery Association in 1996 and currently is the director of the National Institute of Decontamination Specialists, a training center for BioRecovery, Meth Lab Decon, and other niche contamination challenges. |
| 11:35 am - 12:00 pm | Botanical Antimicrobials - Sam DeAth, President, Benefect. Discussion about natural products developed for use in the cleaning and restoration industry. How do they work, how effective are they to use and what governmental approvals do they have? |
| 12:00 - 1:00 pm | Lunch - out on the beach deck - ticket required |
| 1:00 - 2:30 pm | Panel Discussion - Marketing and Advertising, How to get the jobs, who to market to, what to market and how to follow up. Moderated by Gary Glenn, A- Town/Hi-Tech LP. Panel includes Ivan Turner, Al Bradham, Carpet Care Services and Disaster Care, and Scott Rendall, Banana Profits. Ivan will discuss the importance of relationship building with the insurance community including, how to best segment agents and adjusters for maximum exposure and minimum cost and tips for getting placed on insurance vendor programs. Al has found marketing directly to the customer, mainly through his carpet cleaning customers, works best for his business. His only loyalty at this point is to the customer not the insurance company. Scott will discuss simple, fun, unique, easy-to-implement, and effective marketing techniques you can employ right now! |
| 2:30 - 6:00 pm | Exhibition Opens. Great time to see all of the new equipment and try out the newest products in the industry. Over 120 booths. |
6:30 pm WIN! |
Beach Party and Dinner with Live Music - Sponsored by JonDon. Just a great time - Come on over and visit with some friends, enjoy a great time on the Beach! A US Products Cobra 500 Portable Cleaning Machine - Value $3,995 - will be given away. All full registrants are eligible, MUST be present to win!) |
Saturday, May 1st - Cleaning |
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| 7:00 am - 2:30 pm | Registration Desk Open |
| 7:00 - 8:25 am | Continental Breakfast - ticket required |
| 8:30 - 9:45 am | The Customer Comes Second - Bill Yeadon, JonDon. Too many companies make the statements "the customer is king" and "our employees are our most important asset." In most cases neither is true. If a company can attract, develop, and retain great people and realize they ARE the most important asset; customers will follow. This seminar tells you what people really value in a job. |
| 9:45 - 10:00 am | Break |
10:00 - 11:30 am |
Rug Cleaning Revealed: Hard flooring (ceramic tile, wood) is the rage today, but soon, consumers discover that it's noisy, cold and the cause of slip-fall accidents. Solution? ... a high-fashion area rug. Clean Care Seminars' instructors Jeff Bishop and Ruth Travis, will be presenting this complete overview of cleaning Oriental and high-value rugs. |
| 9:30 am - 12:00 pm Optional Breakout |
Xactimate Part 2 - Intermediate Level - Using Optional Breakout Xactimate in your business. Eugene Peterson, Advise and Consult. This session is for the Advanced Xactimate user. The focus of this Xactimate session is on how to make a presentation so powerful that it sets you apart from the competition. |
| 11:30 am - 2:30 pm | Exhibition Opens - Final chance to take advantage of the great deals |
| 12:00 pm | Lunch - Grill: high boys - ticket required |
| 2:30 - 5:00 pm | Private Beach Networking - Reserved area on beach for networking, relaxing and playing. |
| 6:30 pm | Calypso Sunset Dinner Cruise - Private Connections Event, Sponsored by Cleanfax Magazine. Separate registration required - see registration form for details |
See you in Las Vegas for the CONNECTIONS Convention and Trade Show - September 29, 30 & October 1, 2010 |
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